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Pick 'n Pay Hypermarket, Ottery Rd., Ottery, Cape Town, 7808
Monday : 8am-10pm
Tuesday : 8am-10pm
Wednesday : 8am-10pm
Thursday : 8am-10pm
Friday : 8am-11pm
Saturday : 8am-11pm
Sunday : 9am-10pm
Public Holidays : 9am-10pm
Excellent service and food
- naema armien | 12 December 2017
- Taahir Harnekar | 11 December 2017
- Khalid Omar | 11 December 2017
Awesome service from Athena... will definitely be returning
- Aaisha Osman Latief | 27 September 2017
Service was tip top....food was delicious....and our waiter named GRACIOUS....was very friendly....
- Nadia Davids Jassiem | 23 September 2017
Great venue to host a kiddies birthday party. Great staff. Great venue. Chilled atmosphere. Better still, the kids loved it
- Nafeesa Karbary Das | 27 August 2017
Great quality foods and the service is good and friendly , my personal fav is the nachos and their oh so famous Buy one get one free deals on a monday
- MrsAdams | 05 July 2017
Thank you Twin Peak Spur for making me feel so special. You guys rock. ⭐️⭐️⭐️⭐️⭐️ . Thanks Athena and the rest of the waitrons. What more could I want?
- Harold Volkwyn | 22 May 2017
Whether it's a Burger Monday or Breakfast on a Saturday this place is always a good idea. This morning I went for for breakfast here and their food was delicious as always. I always told myself I'm unable to eat chicken livers if it's not from Nandos however I took a chance with their and I must say it was a good choice to add to me breakfast. The wait wasn't long for our food and the lattes was perfect. No toilets (the restrooms is the Ottery Hyper is PATHETIC) and No smoking section too.
- Zaahidah Adams | 14 January 2017
On 24th October I decided to treat my sister who is going through a rough patch to a supper date. I was pleasantly surprised to receive an email from Spur wrt their 50th birthday special and decided to take her there. Upon arrival (17h50) we joined the very long queue. We were in the queue for more that 2 hours and by this time our husbands were hungry and grumpy. The staff at the entrance were having their own conversation and failed to seat us claiming that we have to wait for the "seating manager" who was running around like a headlesss chicken whilst they were merrily chatting and doing nothing else.
We were happy to be seated by 20h15 and decided to just make the most of the evening. We had to call for a waiter after sitting for 10 min to take our order. Finally Darren arrived.
It was only then that we were informed that there was no more ribs available. My husband asked a very unprofessional manageress why we were not informed whilst in the queue because surely almost everyone was in the queue for the ribs special. We were informed that they ran out of ribs at 18h00 already. We then asked for someone more senior and was introduced to Selwyn who tried his best to explain the situation to us. (I actually felt sorry for the poor guy)
All 4 of us was disappointed but seeing that it was so late we decided to order the steak specials. An hour later I called our waiter to check on our order only to be informed that he is waiting for food for 3 people ahead of us. I accepted his explanation and waited. Lo and behold at 21h35 I see him coming our way with plates stacked on his arm and announce to my hungry family that our food has arrived, only to see him place it on the table next to us and this to customers who was behind us in the queue, and seated half an hour after us.
By then you could only imagine our disgust and disappointment. We decided to leave as my sister is also diabetic and by this time was not feeling well at all. I left my contact details with the front line lady and requested that the boss calls me. This is another request to be seen!!!!!!
We eventually ended up at McDonalds across the road and had a burger for supper at 22h30. What a disappointing evening!!!!!! I look forward in feedback from my complaint please.
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- roesdiya | 24 October 2017
I felt like eating at Spur and digging into one of their steaks of which they suppose to be known for. So my husband and I walk into Spur Ottery and we are seated down, the menus are put down as well as dirty cutlery. The waiter didn't ask or offer anything. She just left. Then we waited and waited, it was hot we were thirsty, after 20 minutes of waiting more customers get seated down. Then as we were contemplating to leave or not, we see a waiter assist and start taking orders from customers who sat down after us. Hoping she will assist us afterward, of which she didn't of course. That become very annoying that she would just walk on not even asking if we have been assisted?
We then walked to the Manager and told him about our experience and he just said ok he will look into it that's it, not even attempting to get us to stay.
Because we really felt like Spur steak, we then drove to Spur Cavendish, the service, food, management was absolutely pathetic!!
We received drinks after 20 minutes, we received the starter after the main was half done, we ordered tea of which we kept asking for numerous time yet we still didn't receive right till the end! The food was cold, the waiter kept disappearing and never came to check if we fine, neither did the Manager on duty! Yet the Manager presence seems to only be visible at the big tables.
I just wanted to enjoy a good meal with my husband, but was extremely disappointed!!
And we weren't even offered dessert, of which I doubt we would have received anyway!
So thanks for nothing Spur!!
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- Farzaana N | 18 September 2017
My family and I visited Twin Peak Spur last night 19.04.2017 and received the poorest serves ever experienced at any Spur in Cape Town, our order for double thick milkshake came without any spoons, the coleslaw ordered was sour, so I used my cell to call the shop for the manager to come to our table 043 because the waiter was absent for a long time she came and we asked her to also smell it and she refused with a very disgusted look on her face like(funny because she expected us to eat something she wouldn't even smell herself) I thinks she knew**wink wink**, I ordered a rib and chicken combo and hubby a big bear combo the 200g and 400g ribs looked the same size so we question his manager who then offered to take it back have it weighed and take a photo for us to see they are being truthful(she claim one was just over 400g and the other we scored a whole 100g as it weighed 300g) **yippee**not she did not care to produce the photo, cherry on top is that it was my daughter b.day and with all this we asked for the bill and she reminded us in the car that they did not sing the cool b.day song for her(which is not spurs fault but ours being so cheesed off with your manager crappy attitude), we paid for the kids meal and drinks and left at 20:14pm unhappy(but look on your footage how we laughed so not to spoil my 10yr olds b.day dinner completely)
There is a waiter called Athena who usually serve us now that lady is manager material as she is spunky competent, professional and very customer orientated, I believe she is currently very ill best wishes for her speedy recovery
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- Rinaaz S | 19 April 2017
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An outstanding family dining experience is what awaits you at our especially themed restaurant here at Twin Peak Spur in Ottery. Whether friends, couples or even younger patrons hope to indulge in one of our famous burgers, perfectly flame-grilled steaks, succulent racks of ribs, kids-friendly or vegetarian meals – all will most certainly be in for a treat. It is the former three signature dishes mentioned that have also made Spur a leading brand and an expert as far as family dining is concerned.
You and your group will be warmly welcomed right from the second you enter our doors up until you leave. All of our traditional dishes are carefully prepared according to the strict codes that have made our restaurant one of the best. Our inviting and originally-themed dining area offers service flexibility as we can easily cater for any group. We can handle the typical family dinner, romantic date, birthday party, staff lunch or basically any other get-together.
Here at Spur we go far beyond the norms of a standard steak restaurant chain. Our great selection of steaks, burgers and racks of ribs are perfectly prepared to ensure every bite is as wonderful as you’ve come to expect from Spur. Our commitment to service goes even further here at Twin Peak Spur as kids always find themselves right at home with the exciting activities at our Play Canyon.
Twin Peak Spur family restaurant also considers the specific needs of our customers and for this reason precisely offers the following:
·Facilities for the disabled
At Twin Peak Spur restaurant in Ottery, you can get excited about our unique family-oriented approach to dining that is sure to keep you and your family coming back – time and again.